COMMUNIQUER AVEC VOS ANIMAUX

Our mission

With The Cat Shop, we understand that your cat is more than just a pet. He is a member of the family, a faithful companion, and he deserves the best in terms of care, comfort and entertainment. That's why we've selected an exceptional range of products to meet all the needs of your beloved feline

Frequently Asked Questions

Well-being of your cat

Why is your cat's well-being important?

  1. Longevity and Health : A healthy cat is a cat that lives longer. Constant attention to one's nutrition, health care and environment helps prevent illness and health problems.

  2. Emotional Balance : An enriching environment and positive interactions help maintain your cat's emotional balance, thereby reducing stress and anxiety.

  3. Positive Behavior : A happy cat is less likely to develop destructive or unwanted behaviors. By meeting their needs, you promote harmonious cohabitation.

How can I contact customer service if I have a problem?

How can I contact customer service if I have a problem?

If there is any problem, please contact us by email at Theshopintheworld@gmail.com . We will do our best to respond to you as soon as possible. Please be sure to provide complete details about your question or issue so that our team can assist you effectively. Please share your concerns with us, we are here to help

What are the delivery times ?

Delivery times depend on your location and the product ordered. See the shipping page when ordering for specific information. We typically ship orders within 1-2 business days and standard times vary from 5-7 business days after shipping.

Can I track my order online?

Yes, you can track your order online. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Use this number on our order tracking page accessible from our website to track the delivery in real time.
status of your delivery.